Samsung has launched a smart ordering solution in the form of a kiosk, Samsung Kiosk. It is a large display that stands vertically and allows store owners to utilize non-face-to-face ordering and payment. It will limit the contact between the store staff and patrons.
Samsung Kiosk is now introduced locally in South Korea with a demonstration in a cafe. The company is planning to launch the kiosk globally in the first half of the year.
Samsung Kiosk is an all-in-one device that will allow customers to choose products, place an order, and pay for the same. It works in different points of sales, be it cafes, pharmacies, restaurants, marts, or even convenience stores.
This smart ordering system uses a high-performance System-on-Chip (SoC) that enables the unit to manage content and payment without having a separate laptop or a computer. It is a multi-functional ordering system that functions as a card reader, receipt printer, and QR code/barcode scanner. There’s also NFC (Near Field Communication) and Wi-Fi for contactless payments and other features.
It comes with a 24-inch touchscreen display and it only comes in white color.
For mounting the screen, there are three options – tabletop mounting, wall mount, and there is a stand. It depends on what is the store’s preference. The tabletop mount does not need any accessories, while the other mounting options will need a floor stand and wall brackets.
An Innovative Touch Screen
The touch screen comes with innovative technology and promotes hygiene. It has a unique coating with antibacterial properties with 99.99% efficacy.
This antibacterial coating is made from a US FDA-approved substance, Zinc Pyrithione (ZnP). There is no compromise on the image quality, and it is not at all toxic to humans. The display supports a high transmittance of 90% or more without any discoloration.
Software and OS
Samsung Kiosk runs on Tizen OS, an open-source Linux-based operating system. It is the same system that’s in Samsung smart TVs and smartwatches. It will make the development of apps for the kiosk much easier for the stores.
For security, it has Samsung Knox, a multi-layered security solution to protect payment platforms, hardware, and apps from external threats.
Managing Kiosks in Stores
It is easy to manage the kiosks installed in the stores nationwide via the Magic Info Remote Management function. If there is any operation problem, it will also identify symptoms and take appropriate measures through remote control.
These self-serve kiosks will offer security and hygiene, especially in times of COVID-19pandemic. It also fits in with South Korea’s latest strategy of ‘untact.’
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